Me & My Closet Privacy Policy
Effective date: September 17, 2026
Who we are
Me & My Closet LLC, based in Florida, operates Me & My Closet. This policy explains how we handle personal information when you use our website, create outfits, request AI styling or a photo preview, contact us, or use our shopping and membership services.
Contact us about privacy at admin@memycloset.com.
Our parent company is Luxe Prime Ventures LLC. Membership checkout uses its Stripe account.
Information we collect
- Account information: your email address or telephone number, account identifier, authentication information, and security settings. Available sign-in methods depend on the service configuration. We process verification requests and, if you enable it, authenticator enrollment and verification information.
- Your fit and style profile: the display name, clothing audience, sizes, sizing systems, fit preferences, optional age range, style and trend preferences, and city you provide. Optional measurements include bust, underbust, waist, hips and head circumference, alongside bra, swimwear, clothing and shoe sizes. You can leave optional sizing fields as “Not sure / Choose later.”
- Your closet and outfits: uploaded garment photographs, item descriptions, categories, colors and sizes; saved boards and their selected products; styling briefs, generated suggestions and session records.
- Try-on photographs: the photo you select or capture and the clothing images used to create your requested preview. These may show your face and body. Files may contain embedded information, so avoid uploading photos with information you do not want processed.
- Shopping and membership information: cart contents, chosen variants, orders, delivery and contact details, membership plan, payment-provider identifiers, subscription status, and related transaction or support records. Hosted payment providers collect payment details; our application database does not store full payment-card numbers.
- Service and support information: information you send us, authentication and request records, and technical information processed by our hosting, security and commerce providers, such as IP address, browser/device information, timestamps and errors.
How we use information
We use information to operate and secure your account; save your closet and boards; match catalog items to the sizes and preferences you supply; generate outfit suggestions and requested photo previews; manage session allowances and memberships; process purchases, shipping, returns and support; prevent misuse; and meet applicable legal obligations.
Outfit suggestions use your stated preferences, occasion, budget, weather and available products. If provided, your age range adds styling context; our styling instructions prohibit inferring age from your photo or name. Suggestions and photo previews do not establish your measurements or guarantee fit.
For weather assistance, the city you enter is sent to Open-Meteo's geocoding service, and city coordinates are used to request a forecast. This feature does not require device GPS access.
AI styling and “Try it on me”
We use OpenAI to generate suggestions and photo previews. Styling requests include your brief, style and fit preferences, optional age range, trend preference, and relevant catalog or owned-item descriptions. The current styling request does not include your full measurement profile or account email.
Photo previews are optional. Before a preview request, we ask you to confirm that you own the photo or have permission to use it and agree to send it with the outfit to OpenAI. Only then do we send the selected photo, outfit images and relevant descriptions for processing. Camera access requires browser permission; the camera feature does not request microphone access.
Our try-on service processes the uploaded portrait for that request and returns a generated image to your browser. It does not save the portrait or generated image in your Me & My Closet database or closet storage. We retain a request status record to manage usage and failures. This is different from garment photos you deliberately add to your closet, which are stored with your account.
OpenAI's processing and retention controls also apply. Its published API policy says data is not used for model training by default unless an organization opts in. Its default abuse-monitoring retention is up to 30 days, with exceptions for legal and safety purposes; additional processing-related retention may apply. This is not a promise of immediate deletion or zero retention. See OpenAI's API data controls.
The current app does not create a face template to identify or authenticate you. A photo preview is an AI visualization and can be inaccurate.
Who receives information
We use providers to deliver the features you request. Their access depends on their role:
| Provider or category | Purpose and relevant information |
|---|---|
| Supabase | Account authentication, profiles, private closet files, boards, memberships and styling records. |
| Vercel and infrastructure/security providers | Hosting, delivery, reliability and security; request and technical information. |
| Twilio and email providers | Account verification and service communications using your telephone number or email. |
| OpenAI | The styling and photo-preview inputs described above. |
| Open-Meteo | City lookup and weather requests. |
| Shopify and checkout/payment services | Merchandise checkout, buyer and delivery details, order processing and payment handling. |
| Stripe | Hosted membership checkout and billing; account email, user/customer identifiers, selected plan and transaction information. |
| Trendsi, Modalyst, individual suppliers and carriers | Relevant order, recipient, delivery and fulfillment information for purchases supplied or delivered by them. |
| Shipping and checkout apps, including ShipMagic and Qikify | Shipping availability, rates and checkout rules, with access governed by their installed permissions and configuration. |
Authorized staff and business service providers may access information to operate and support the service. We may disclose information when required by law, to protect people or our services, or in connection with a business transfer subject to applicable requirements. Third-party checkout and external sites also have their own privacy notices.
Our social-trend integrations are still being developed. We do not currently connect your personal Pinterest, Instagram or TikTok account to your Me & My Closet profile. The planned Pinterest application requests aggregate fashion research; it does not request customers' private Pins or Boards or transmit customer photos, contact details or measurements to Pinterest.
Cookies and browser storage
Authentication cookies or similar session mechanisms keep you signed in. Browser local storage remembers your shopping bag; session storage holds your current board and generated looks. Clearing browser data may remove these local copies and sign you out, but does not delete information already saved on our servers.
Shopify, payment providers and installed apps may use their own cookies and similar technologies during checkout.
Retention and deletion
Your saved profile, boards and closet items remain associated with your account unless removed. You can delete individual saved boards and closet items through the service. Closet-item deletion removes the associated file from active closet storage as well as its item record.
You can request account deletion at admin@memycloset.com. Account deletion is currently handled as a support request. We may need to retain specific information for transactions, legal obligations, disputes or security; provider records and backups may follow separate retention schedules. Deleting a closet item does not reverse an AI request already processed or erase order records held by checkout and fulfillment providers.
Styling history and operational records remain in our systems until removed. We do not currently apply an automatic expiry period to all account and usage records. You can contact us to request deletion; we assess applicable legal, security and transaction requirements when handling your request.
Your choices and privacy requests
You can edit your profile, leave optional measurements or age range unset, manage saved closet items and boards, and decline photo previews. You can withdraw camera permission in your browser. Withdrawing permission does not undo completed processing.
To request access, correction, a copy of your information, deletion, or help with another privacy right, email admin@memycloset.com. We may verify your identity using information appropriate to the request; do not email passwords, verification codes or payment-card details. Rights, exceptions and response periods depend on applicable law. If you disagree with our response, you can ask us to review it using the same address.
Security and processing locations
We use account access controls, private closet storage and authenticated access to help protect information. No internet service can guarantee absolute security. Protect your sign-in details and enable available account-security options.
We are based in the United States. Providers and fulfillment partners may process information in the United States and other countries; their locations and legal protections may differ from yours.
Age eligibility
Me & My Closet accounts and photo previews are intended for adults aged 18 or older. If you believe a child has supplied personal information, contact admin@memycloset.com so we can investigate and address it. Our optional styling age range is not identity or age verification.
Changes to this policy
We will post updates with a new effective date and provide additional notice or obtain consent when required for a material change. Contact admin@memycloset.com with questions about this policy.